Introduction
Cycle counting is a crucial business discipline. It not only enables high-performance store operations, but also has a significant impact on supply-chain operations:
- Accurate data is foundational to retailer-supplier cooperation and collaboration
- On promotion, merchandising, & replenishment
- For inventory optimization (core-inventory initiatives and vendor-managed, and –assisted inventory programs)
- For better product development, improved order cycle times, reduced freight cost, less returns
What’s Cycle Counting?
Definitions:
- A systematic method of taking inventory continually through out the year
- A dynamic audit that allows for real-time inventory accuracy of merchandise.
- A method for auditing inventory accuracy and reconciling errors on a cyclical schedule rather than once a year.
Why Is It Important?
Improves data accuracy
- Cycle counting drives ordering, replenishment cycle times, category management
- Affects your store and the entire supply chain
- Is the basis for all decisions related to POS data analysis
Reduces human error
- Helps identify and correct receiving, shelving, selling, ordering errors
- Staff training is vital to ensure correct counts
Replaces annual inventory
Can Increase Sales with Reduced Inventory
- Real-time inventory accuracy means less out of stocks
- It also aids finding misplaced and lost stock
Can Increase Performance
- Improved inventory turns and GMROII because you can measure what’s in stock and moving
- Better customer service through higher in-stock rates
- Cycle counts and resulting accurate data increase productivity and efficiency, and lead to reduced operational and inventory-carry costs
A Continuous-Improvement Practice
- Cycle counting helps ensure accuracy is part of your store culture
- It optimizes business opportunities through data-driven knowledge
1. Count all inventory quarterly in a methodical, disciplined manner.
- Recommended to count entire inventory four times annually:
- An example of how to determine what needs to be counted how often:
- 8,000 items in inventory / 250 (number of days in operation per year) = 32 counts
- 32 counts x 4 times per year = 128 products counted per day.
- An example of how to determine what needs to be counted how often:
2. Assign a Cycle-Count Team Leader
- Give one person responsibility and accountability for inventory-accuracy program
- Train staff on procedures, value of inventory accuracy, etc.
o Include cycle counting and inventory accuracy priorities in new-employee orientation
3. Determine in advance the counting strategy:
- Count by Physical Area or by Category
- Use a systematic planned approach for either method.
- Divide your store into physical areas, such as aisles, fixtures, shelf, bin, etc., and organize a consistent counting pattern that ensures all stock is counted within the specified time parameter.
- By category means counting by product type, classification, genre, etc.
- Identify areas that can be counted within specified time constraints and ensure staff is appropriately assigned so count is conducted on schedule.
- Use a systematic planned approach for either method.
- Count your stock
- Some retailers prefer to count after hours to expedite the process and avoid diluting customer service capabilities
- Check your POS system for supporting reports and other capabilities that contribute to counting speed and accuracy, such as lists by category or location.
4. Track & Investigate Discrepancies – Evaluate for Continuous Improvement
- Identify problems, operational errors, sales/forecast errors, etc.
- Take corrective action based on findings
- You may want to change store procedures, processes, etc. to ensure proper inventory control.
- Use updated data for performance and sales analysis.
This best practice basics courtesy of an article by Bob Steele.